Frequently Asked Questions
Choosing the right childcare for your family is a big decision, and it’s natural to have lots of questions. Our goal is to make this process as clear and simple as possible.
We’ve compiled some of the most common questions we hear about nurseries, daycares, and childminders to help you understand your options and feel confident in your choice. If you don’t find the answer you’re looking for here, please feel free to reach out to us directly.
How do I know if a childcare provider is trustworthy and safe?
All registered childcare providers, whether they are nurseries, daycares, or childminders, must adhere to strict regulations set by the government. They undergo regular inspections to ensure they meet standards for safety, hygiene, and child development.
A good way to feel confident is to ask to see their latest inspection report. Also, a visit to the setting and a conversation with the staff will give you a good feel for their approach and professionalism.
What qualifications should a childcare provider have, and what does 'ratio' mean?
All registered childcare providers, including nurseries, daycares, and childminders, are legally required to have appropriate qualifications. For example, a nursery or daycare setting must have a certain percentage of staff with a Level 2 or 3 qualification in early years education. Childminders must also hold specific qualifications.
The term ‘ratio’ refers to the number of staff members to children. These ratios are legally mandated to ensure that every child receives adequate supervision and care. For example, the ratio for very young babies (under 2 years old) is typically lower than for older toddlers, to account for their higher needs. You can always ask a provider about their specific ratios, and they should be happy to explain how they meet these requirements to ensure a safe and nurturing environment.
My child has a food allergy. Can they still attend?
Absolutely! All registered childcare providers are required to cater to a child’s individual needs, including dietary requirements and allergies. When you enroll your child, you’ll complete a form that details any allergies, and the staff will receive training on how to manage them.
They often have a strict policy on food preparation and will work with you to ensure your child is safe and well-cared for.
What's the best way to deal with separation anxiety?
Separation anxiety is a completely normal and common part of a child’s development, and all experienced childcare providers are well-equipped to handle it. They often recommend a ‘settling-in’ period, where you and your child can visit the setting together for short periods before their official start date.
During this time, the staff can get to know your child and their routines, and your child can become familiar with the new environment. When it’s time for you to leave, a quick, confident goodbye is usually best. The staff will then use various techniques, like distracting them with a fun activity or offering a comforting cuddle, to help them settle. Most children quickly adapt to their new routine and look forward to their time at nursery or with their childminder.
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